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AgentCore Evaluations scores any OpenTelemetry-based agent framework

The new evaluation service reads OpenTelemetry spans, so any framework compatible with the standard can be scored.

GoDaddy transforms analytics with Amazon QuickSight, cutting rendering and dashboard count

The two-year migration cut dashboard count in half and made AI-powered self-service analytics available to every employee.

Orchestration replaces automation as top CX priority in AI agent era

Enterprises bolt AI onto legacy systems, leaving human agents to piece together fragmented customer context.

Arga Labs raises $10 million to build training environments for enterprise AI agents

The company trains AI agents on realistic software clones so they can manage complex enterprise workflows.

AI models flub spatial reasoning puzzles and memorized riddles

Spatial rotation puzzles and memorized riddle variations show where AI still lags human performance.

Ringg raises $10M from Peak XV to expand voice AI beyond phone calls

Ringg, which processes 20 million call attempts a month, will use the funding to expand into chat and WhatsApp.
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