This post is co-written with Jessie Jiao from Crypto.com. Crypto.com is a crypto exchange and comprehensive trading service serving 140 million users in 90 countries. To improve the service quality of Crypto.com, the firm implemented generative AI-powered assistant services...
In early 2025, we introduced the Amazon Nova Act SDK as a research preview to help developers build agents that reliably complete tasks in a web browser. Now, we are excited to work with customers to take their agents...
Building modern serverless applications on AWS requires navigating best practices to manage the integration between multiple services, such as AWS Lambda, Amazon API Gateway, Amazon DynamoDB, and Amazon EventBridge. Security considerations, performance optimization, and implementing a comprehensive monitoring systems adds further requirements to...
Legal teams spend bulk of their time manually reviewing documents during eDiscovery. This process involves analyzing electronically stored information across emails, contracts, financial records, and collaboration systems for legal proceedings. This manual approach creates significant bottlenecks: attorneys must identify...
This post is co-written with Bogdan Arsenie and Nick Mattei from PerformLine.
PerformLine operates within the marketing compliance industry, a specialized subset of the broader compliance software market, which includes various compliance solutions like anti-money laundering (AML), know your customer...
Cold start in recommendation systems goes beyond just new user or new item problems—it’s the complete absence of personalized signals at launch. When someone first arrives, or when fresh content appears, there’s no behavioral history to tell the engine...
