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Using transcription confidence scores to improve slot filling in Amazon Lex

When building voice-enabled chatbots with Amazon Lex, one of the biggest challenges is accurately capturing user speech input for slot values. For example, when a user needs to provide their account number or confirmation code, speech recognition accuracy becomes crucial. This is where transcription...

Design multi-agent orchestration with reasoning using Amazon Bedrock and open source frameworks

As generative AI capabilities evolve, successful business adoptions hinge on the development of robust problem-solving capabilities. At the forefront of this transformation are agentic systems, which harness the power of foundation models (FMs) to tackle complex, real-world challenges. By seamlessly integrating multiple agents, these...

An introduction to preparing your own dataset for LLM training

Large language models (LLMs) have demonstrated remarkable capabilities in a wide range of linguistic tasks. However, the performance of these models is heavily influenced by the data used during the training process. In this blog post, we provide an introduction to preparing your own dataset...

Add a generative AI experience to your website or web application with Amazon Q embedded

Generative AI offers many benefits for both you, as a software provider, and your end-users. AI assistants can help users generate insights, get help, and find information that may be hard to surface using traditional means. In addition, they can help your employees reduce...

Using natural language in Amazon Q Business: From searching and creating ServiceNow incidents and knowledge articles to generating insights

Many enterprise customers across various industries are looking to adopt Generative AI to drive innovation, user productivity, and enhance customer experience. Generative AI–powered assistants such as Amazon Q Business can be configured to answer questions, provide summaries, generate content, and securely complete tasks based...

How Fastweb fine-tuned the Mistral model using Amazon SageMaker HyperPod as a first step to build an Italian large language model

This post is co-written with Marta Cavalleri and Giovanni Germani from Fastweb, and Claudia Sacco and Andrea Policarpi from BIP xTech. AI’s transformative impact extends throughout the modern business landscape, with telecommunications emerging as a key area of innovation. Fastweb, one of Italy’s leading telecommunications...