Voice AI agents are reshaping how we interact with technology. From customer service and healthcare assistance to home automation and personal productivity, these intelligent virtual assistants are rapidly gaining popularity across industries. Their natural language capabilities, constant availability, and increasing sophistication make them valuable...
Iberdrola, one of the world’s largest utility companies, has embraced cutting-edge AI technology to revolutionize its IT operations in ServiceNow. By using different agentic architectures, Iberdrola has transformed the way thousands of change requests and incident tickets are managed, streamlining processes and enhancing productivity...
Amazon is a global ecommerce and technology company that operates a vast network of fulfillment centers to store, process, and ship products to customers worldwide. The Amazon Global Engineering Services (GES) team is responsible for facilitating operational readiness across the company’s rapidly expanding network...
Today, we are publishing a new open source sample chatbot that shows how to use feedback from Automated Reasoning checks to iterate on the generated content, ask clarifying questions, and prove the correctness of an answer.
The chatbot implementation also produces an audit log that...
Generative AI and agentic applications are reshaping how businesses operate—from customer support bots to research assistants—and teams need to move from prototype to production quickly. Last year, AWS released Amazon Bedrock AgentCore—a development platform for building, deploying, and scaling AI agents in production. AgentCore...
New Relic Inc. is a San Francisco-based technology company that pioneered application performance monitoring (APM) and provides comprehensive observability solutions. Serving leading customers worldwide, including major brands like Ryanair, New Relic helps organizations monitor and optimize their digital systems to deliver better customer experiences.
New...
