Organizations are increasingly excited about the potential of AI agents, but many find themselves stuck in what we call “proof of concept purgatory”—where promising agent prototypes struggle to make the leap to production deployment. In our conversations with customers, we’ve heard consistent challenges that...
This is a guest post co-written with Scott Likens, Ambuj Gupta, Adam Hood, Chantal Hudson, Priyanka Mukhopadhyay, Deniz Konak Ozturk, and Kevin Paul from PwC
Organizations are deploying generative AI solutions while balancing accuracy, security, and compliance. In this globally competitive environment, scale matters less,...
At Amazon, our team builds Rufus, a generative AI-powered shopping assistant that serves millions of customers at immense scale. However, deploying Rufus at scale introduces significant challenges that must be carefully navigated. Rufus is powered by a custom-built large language model (LLM). As the...
AI assistants that forget what you told them 5 minutes ago aren’t very helpful. While large language models (LLMs) excel at generating human-like responses, they are fundamentally stateless—they don’t retain information between interactions. This forces developers to build custom memory systems to track conversation...
Agentic AI is revolutionizing the financial services industry through its ability to make autonomous decisions and adapt in real time, moving well beyond traditional automation. Imagine an AI assistant that can analyze quarterly earnings reports, compare them against industry expectations, and generate insights about...
Data analysis often presents significant challenges for business users who aren’t proficient in SQL. Traditional methods require technical expertise to query databases, leading to delayed insights and dependence on data teams. Many organizations struggle with making their data accessible to business users while maintaining...
