Gen AI News

This post was written with Zach Heath of Kyruus Health. When health plan members need care, they shouldn’t need a dictionary. Yet millions face this...

Extracting meaningful insights from unstructured data presents significant challenges for many organizations. Meeting recordings, customer interactions, and interviews contain invaluable business intelligence that remains...

Successful generative AI software as a service (SaaS) systems require a balance between service scalability and cost management. This becomes critical when building a...

AI-powered speech solutions are transforming contact centers by enabling natural conversations between customers and AI agents, shortening wait times, and dramatically reducing...

Generative AI is transforming how businesses deliver personalized experiences across industries, including travel and hospitality. Travel agents are enhancing their services by offering personalized...

Vector embeddings have become essential for modern Retrieval Augmented Generation (RAG) applications, but organizations face significant cost challenges as they scale. As knowledge bases...

Evaluating the performance of large language models (LLMs) goes beyond statistical metrics like perplexity or bilingual evaluation understudy (BLEU) scores. For most real-world generative...

Amazon Bedrock offers model customization capabilities for customers to tailor versions of foundation models (FMs) to their specific needs through features such as fine-tuning...

Organizations are adopting large language models (LLMs), such as DeepSeek R1, to transform business processes, enhance customer experiences, and drive innovation at unprecedented speed....