Ramp data shows Anthropic now leads in verified business customers.
TechCrunch reports that financial tech firm Ramp’s latest AI Index reveals a shift in business customer preference, with Anthropic now leading OpenAI among businesses using AI services. The index, based on data from over 50,000 companies, highlights Anthropic’s growing market share.
Involved parties include Anthropic and OpenAI, both key players in the AI space. This development reflects a broader trend of companies seeking tailored AI solutions for their specific needs.
For builders and operators, this signals the importance of understanding and catering to diverse customer segments, particularly those in tech, finance, and professional services, where Anthropic has shown strong initial success.
Looking ahead, the market will closely watch how both companies adapt and innovate to maintain or expand their customer bases. Additionally, industry observers should monitor shifts in AI adoption patterns among various business sectors.
What matters
- Anthropic surpasses OpenAI with 34.4% of businesses paying for services, up from 9%
- This matters as Anthropic refines its strategy to serve technical customer bases
- Builders and operators should watch market trends influencing AI adoption
Why it matters
Builders and operators should watch market trends influencing AI adoption
This GenAI News article was prepared in original wording using reporting and materials published by TechCrunch AI. Source reference: https://techcrunch.com/2026/05/13/anthropic-now-has-more-business-customers-than-openai-according-to-ramp-data/.
Drafted by the GenAI News review pipeline.