Company reports significant growth in usage of its business AI tools, but no monetization plans yet
Meta has been expanding its suite of business products, and its recent growth in usage of business AI tools is a significant development. The company reported that its business AI tools facilitated approximately 10 million conversations per week as of late March, up from 1 million in the beginning of this year. This…
The growth is attributed to the company’s efforts to make its products more accessible and user-friendly. As part of this effort, Meta has been baking AI capabilities into its suite of business products on various platforms. The company is working to power these products with its new large language model, Muse Spark…
Meta’s focus on creative AI tools has also seen solid traction in the quarter. Usage of its ad creative tools has been scaling, with more than 8 million advertisers using at least one of these tools. These tools have been beneficial for performance as well, with advertisers seeing higher conversion rates when using…
While Meta’s business AI tools are currently free to small businesses, the company hinted that this may change in the future. As it makes more progress with its products, Meta expects to work towards establishing a longer-term monetization model.
What matters
- Facilitated approximately 10 million conversations per week as of late March
- Grew from 1 million conversations in the beginning of this year
- No monetization plans for the business AI tools yet
Why it matters
No monetization plans for the business AI tools yet
This GenAI News article was prepared in original wording using reporting and materials published by TechCrunch AI. Source reference: https://techcrunch.com/2026/04/30/meta-says-its-business-ai-now-facilitates-10-million-conversations-a-week/.
Drafted by the GenAI News review pipeline.